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When will I get
my scooter?
Select your city to know more about the timelines.
Have some questions regarding deliveries and timelines?
You can call us or write to us at info@atherenergy.com
Frequently Asked Questions
Reach out to Ather Space to find the default RTO location in your city. If you have a specific RTO request, our team will guide you.
NEFT, IMPS, UPI, Card, Cheque. We don’t accept full payment in cash. Only the booking amount deposit can be paid via cash at the Ather Space.
Vehicle delivery is done at the Ather Space as it involves documentation and a demo by our product specialists.
Subscriptions aren’t mandatory and they can be purchased anytime after full payment and before, on, or after delivery. But by not taking one, you will be missing out on some great feature benefits. However, the subscription will be activated (if purchased prior) only on the delivery date or on the date of subscription, if purchased post-delivery.
Ather Connect – Navigation, software updates (OTA), and daily & monthly ride statistics.
Ather Service – Regular periodic servicing inclusive of all service and consumables.
That’s subscribing for peace of mind.
The central government provides a subsidy of ₹55,500 under the FAME II incentive scheme, which is adjusted against the ex-showroom price. Some state governments also offer an additional subsidy. Check its availability at your city’s Ather Space or at the pricing section .
Vehicle: 3 years, 30,000 km
Battery: 3 years, unlimited km
70% state of health of the battery (The performance of the battery is not likely to degrade over 30% and that’s with a buffer. As per customer data it’s not more than 10%)
Battery replacement depends on the state of health of the battery. Our warranty is 3 years, unlimited km, and 70% state of health. Our testing shows that even at 60,000 km, the state of health remains over 85%. For our earliest Ather 450 owners (2.5 years old), the battery state of health is on an average above 90%. So the batteries should be easily usable for 5-7 years or even more.
The vehicle needs to be serviced every 5,000 km or once a year. The Ather Service subscription takes care of maintenance for the entire year.
+ Scheduled maintenance
+ Labour & consumables
+ Puncture assistance
+ Run-out-of-charge service
+ Roadside assistance
There is an option of pay-per-service too, and you can pay per hour of labour and parts at actuals.